CONTACT US

Please allow 1 business day to respond to an inquiry.

info@sashamaksvintage.com

SHIPPING

U.S. Postal Service:
Order are processed within 1-3 business days Monday through Friday, excluding holidays. Sasha Maks Vintage cannot be held responsible for unanticipated delays and for items lost or damaged through shipping. All jewelry is bubble wrapped and boxed. 

USA SHIPPING: Free
USPS Priority Mail with tracking and insurance.
Estimated delivery in 2-7 business days. 

INTERNATIONAL SHIPPING: $35
USPS Express Mail with tracking and insurance.
Estimated delivery time in 5-7 business days.
Import duties, taxes, and customs clearance charges may apply and are not included in the shipping price.

SALES TAX

Tax is applied to orders shipped within California.

PLACING AN ORDER

On the product detail page click the "add to cart" button to add the item you'd like to purchase to the shopping cart.
From here you may review the item in you cart, continue shopping by returning to the product detail page, or proceed to check out.
Checkout:
1. If you have already created an account you can sign in here or fill out your name, address, and email. Make sure you enter the correct billing address on file with your credit card.
2. Check the box "Ship to a different address" if shipping to an address a different address from the billing address.
3. Check the box to accept "Terms and Conditions" and "Privacy Statement" and click on the "Submit Order" button.
4. You will be redirected to PayPal to compete payment. Here you can sign in to your PayPal account or pay with your credit card or debit card as a PayPal guest.
5.Once payment is completed you will be issued a PayPal transaction ID # and receive an invoice from info@sashmaksvintage.com.

Orders are processed Monday through Friday excluding all major holidays. Orders received after 12pm may be processed the following business day. Orders received after 12pm on Friday may be processed the following Monday. Once your order has processed, we will be unable to make any changes.

PAYMENT METHODS

Visa, MasterCard, Discover and American Express and PayPal are accepted.

ORDER CONFIRMATION AND TRACKING

You will receive and invoice once your order is placed. Once your order has shipped you will receive a shipment tracking number.

RETURN POLICY

Items purchased at trunk shows and pop-ups are final sale.

Online purchases:
Returns are accepted within 3 business days of our date of shipment. A 20% restocking fee will be assessed on all returns. Discounted items are final sale.
Items must be in the same condition as purchased and include original packaging, tags, and invoice. Items that do not meet these conditions will not be accepted. Client must provide tracking information when item ships.

Client is responsible for all return shipping costs.
Returns received after the 3 day return period will not be accepted.
Discounted and sale items are final sale. Shipping charges for International Orders are non-refundable.

Returning Your Purchase:
To initiate a return contact info@sashamaksvintage.com. Please include your order number, date of purchase, item description, and reason for return. Requests will be considered and responded to within 1-3 business days. If the item meets all return conditions you will receive a return authorization email. Sasha Maks Vintage is not responsible for items damaged or lost in transit. All returns need to be shipped trackable and insured to:
Sasha Maks Vintage
680 Mission Street, Suite 18D
San Francisco, California 94105
United States

Refund:
You will be notified by email once your return has been received and processed. Refunds will be issued in the form of original payment. Refunds take up to 7 business days from the day we receive the merchandise to be processed, expect your bank to post the transaction within 3-5 days.

The client is responsible for shipping charges and insurance on returned merchandise and duties and customs charges for packages sent from outside of US. If any import fees, duties and customs charges are assessed upon receiving merchandise returned outside of US, they will be deducted from the refund.

ITEM DESCRIPTION

Products are described (visually and in writing) as accurately as possible. Please note photographic images of each product will vary from computer computer. Sashamaksvintage.com is not responsible if items appear slightly different than the original.

MEASUREMENT

Necklace length is measured with the necklace unclasped laid in a straight line from end to end of the chain, pendant dimensions are given separately.

YOUR ACCOUNT

If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you are under 18, you may use our website only with involvement of a parent or guardian. Sasha Maks Vintage reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.

PRIVACY POLICY

Sasha Maks Vintage does not sell or distribute any of the personal information you provide using this site to a third party.  By using this site, you consent to our privacy policy and warrant to us that all data provided by you is accurate. 

SECURITY

All credit card transactions are processed using PayPal, a secure online payment gateway, which encrypts your card details in a secure host environment. Sashamaksvintage.com does not store your credit card information on the website.

TERMS OF USE

Welcome to Sasha Maks Vintage website ("Sashamaksvintage.com", "we," "us" or "our"). If you visit or shop SashaMaksVintage.com (the "Website"), you accept our store policies and our Terms Of Use. Please read them carefully.

PRIVACY

Please review our Privacy Notice, which also governs your visit to our website, to understand our practices.

ELECTRONIC COMMUNICATIONS

When you visit SashaMaksVintage.com or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

COPYRIGHT

All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Sasha Maks Vintage or its content suppliers and protected by international copyright laws. The compilation of all content on this site is the exclusive property of Sasha Maks Vintage, with copyright authorship for this collection by Sasha Maks Vintage and protected by international copyright laws.
Reproduction, modification, transmission, re-publication and/or re-distribution to third parties for commercial purposes are strictly prohibited without the express written consent from Sasha Maks Vintage.com.

TRADEMARKS

The Website's trademarks and trade dress may not be used in connection with any product or service that is not Sasha Maks Vintage, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Sasha Maks Vintage. All other trademarks not owned by Sashamaksvintage.com or its subsidiaries that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Sasha Maks Vintage or its subsidiaries.

LICENSE AND SITE ACCESS

Sasha Maks Vintage grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Sasha Maks Vintage. This license does not include any resale or commercial use of this site or its contents: any collection and use of any product listings, descriptions, or prices: any derivative use of this site or its contents: any downloading or copying of account information for the benefit of another merchant: or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Sasha Maks Vintage. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Sasha Maks Vintage without express written consent. You may not use any meta tags or any other "hidden text" utilizing Sasha Maks Vintage name or trademarks without the express written consent of Sasha Maks Vintage. Any unauthorized use terminates the permission or license granted by Sashamasvintage.com. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of Sashamasvintage.com so long as the link does not portray Sashamaksvintage.com its associates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any Sasha Maks Vintage logo or other proprietary graphic or trademark as part of the link without express written permission.

COMMENTS, EMAILS, AND OTHER CONTENT

Visitors may post comments (to the blog), and other content: and submit comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam." You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content. If you do post content or submit material, and unless we indicate otherwise, you grant Sasha Maks Vintage a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant Sasha Maks Vintage and sublicensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post: that the content is accurate: that use of the content you supply does not violate this policy and will not cause injury to any person or entity: and that you will indemnify Sasha Maks Vintage for all claims resulting from content you supply. Sasha Maks Vintage has the right but not the obligation to monitor and edit or remove any activity or content. Sasha Maks Vintage takes no responsibility and assumes no liability for any content posted by you or any third party.

APPLICABLE LAW

By visiting SashaMaksVintage.com, you agree that the laws of the state of California, USA, without regard to principles of conflict of laws, will govern these Terms of Use and any dispute of any sort that might arise between you and Sasha Maks Vintage.

SITE POLICIES, MODIFICATION, AND SEVERABILITY

Please review our other policies, such as our Shipping and Returns policy, posted on this site. These policies also govern your visit to SashaMaksVintage.com. We reserve the right to make changes to our site, policies, and these Terms of Use at any time without giving prior notice. Sasha Maks Vintage shall also have the right without notice and at any time to terminate the Website or any portion thereof, or any products or services offered through the Website, or to terminate any individual's right to access or use the Website or any portion thereof.

DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY
THIS SITE IS PROVIDED BY SASHA MAKS VINTAGE ON AN "AS IS" AND "AS AVAILABLE" BASIS. SASHA MAKS VINTAGE MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, SASHA MAKS VINTAGE DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. SASHA MAKS VINTAGE DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM SASHA MAKS VINTAGE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. SASHA MAKS VINTAGE WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES.